A Local Business Born From Resilience — The Mayfair Story
Mayfair Home Cleaning isn't just a cleaning company. It's a family business built from scratch during one of the hardest years many of us have ever faced — and the result of more than a decade of professional cleaning experience, community trust, and a genuine passion for doing things the right way.
How Mayfair Home Cleaning Began
In 2020, like so many Canadian families, we faced a moment that changed everything. The pandemic had arrived, the world had ground to a halt, and within a short time, both of us had lost our jobs.
It was a frightening time. But it was also the moment we decided to stop waiting for someone else to give us back what we'd lost — and start building something of our own.
My wife had been cleaning homes professionally since 2015. For five years, she had quietly built a reputation in Aurora and Newmarket as someone homeowners could genuinely trust — someone who showed up on time, did the job thoroughly, and treated every home with the same care and respect she would give her own.
She knew the work inside and out. More importantly, she knew what it meant to a family to come home to a space that felt fresh, clean, and truly cared for.
So in 2020, we made it official. We combined her expertise and passion for cleaning with a shared commitment to building a business that actually solved the problems homeowners kept running into — and Mayfair Home Cleaning became a family business. It was at that moment we set out to offer the highest-rated house cleaning services in Aurora, ON.
What started as a leap of faith during uncertain times has grown into one of Aurora and Newmarket's most trusted local cleaning companies — serving hundreds of families and businesses across York Region, with a team of background-checked, fully insured professionals who share the same values we started with: do the job properly, be easy to reach, and always show up when you say you will.
From our house cleaning services and Airbnb cleaning, move-in and move-out cleaning, and commercial cleaning- we've built a full range of services around what York Region homeowners and businesses actually need. We're grateful every day for the Aurora and Newmarket community that put their trust in us — and for every customer who has welcomed us into their home since.
Why Aurora & Newmarket Homeowners Chose Us — And Stayed
When we started Mayfair, we noticed the same complaints coming up again and again from homeowners who had tried other cleaning companies in the area:
- "They never got back to me."
- "I sent a message and heard nothing for two days."
- "I had no idea if they were even insured."
- "They just stopped showing up."
The cleaning industry has a communication problem. Too many companies are slow to respond, hard to reach, and leave customers in the dark — not knowing if their booking is confirmed, their cleaner is coming, or whether the company is even properly insured.
We built Mayfair to be the opposite of that.
From day one, we made responsiveness and professionalism non-negotiable. Whether you're booking house cleaning in Aurora or a professional cleaning services in Newmarket, you'll experience the same fast, professional and reliable service from the first enquiry. When you contact Mayfair, you hear back fast — not in two days, not after a follow-up, but promptly. Every cleaner on our team is fully background-checked, insured, and bonded. Every booking is confirmed. Every visit is reliable. And if anything ever isn't right, we make it right — quickly and without hassle.
That's not a marketing promise. It's the standard we've held ourselves to since 2020 — and the reason so many Aurora and Newmarket families have stayed with us year after year.
📞 We Actually Get Back to You
We know how frustrating it is to reach out to a cleaning company and hear nothing for hours or days. At Mayfair, fast, friendly communication isn't a bonus — it's a basic expectation we hold ourselves to on every single enquiry. When you contact us, you'll hear back promptly. Always.
🛡️ Fully Insured, Bonded & Professional
Every cleaner on our team is thoroughly background-checked, fully insured, and bonded. You should never have to wonder whether the people cleaning your home are properly vetted — and with Mayfair, you never will.
✨ An Exceptional Clean, Every Time
Good enough has never been good enough for us. We take pride in the quality of every clean we deliver — because we know what a genuinely clean home feels like, and that's the standard we hold every visit to. Not just tidy. Actually clean. We offer everything from routine cleaning to our deep cleaning service.
🤝 Reliability You Can Actually Count On
We show up when we say we will. We do what we say we'll do. And if anything ever falls short of your expectations, we make it right — without excuses, without delays, and without you having to chase us. That's the Mayfair promise.
Mayfair by the Numbers
🏠 Est. 2020 — 800+ homes cleaned across York Region
⭐ 5/5 Stars — 75+ Reviews from Aurora & Newmarket homeowners
✅ 100% — Background-checked, insured & bonded team
📍 York Region & GTA — Specializing in Aurora, Newmarket & King City, with full York Region coverage
The Team Behind Every Clean
Every person who cleans a Mayfair home has been carefully selected, thoroughly background-checked, and trained to the standard we set when we first started out. We don't just hire people who can clean — we hire people who genuinely care about the work they do and the families they do it for.
When our team walks into your Aurora or Newmarket home, they bring the same attention to detail, the same respect for your space, and the same commitment to doing the job properly — whether it's your first clean with us or your hundredth. That consistency is something we work hard to protect, because we know it's what keeps families coming back.
Our team is fully insured and bonded, so your home is always protected. And because we vet every cleaner before they join us, you can feel confident opening your door — or leaving us a key.
Proud to Be Part of the Aurora & Newmarket Community
We didn't build Mayfair as an outsider looking to capture market share in York Region. We built it as members of this community — people who live here, whose families are here, and who genuinely care about the neighbours we serve.
Aurora and Newmarket are special communities. Families put down roots here, invest in their homes, and take pride in where they live. We understand that — because we feel the same way. When you choose Mayfair, you're choosing a local family business with deep roots in this community - built on more than a decade of professional cleaning experience.
Frequently Asked Questions
How long has Mayfair Home Cleaning been in business?
Mayfair was founded in 2020 as a family business, building on more than five years of professional cleaning experience our co-founder began in 2015. Since launching, we've grown into one of Aurora and Newmarket's most trusted local cleaning companies, serving hundreds of homes and businesses across York Region.
Is Mayfair Home Cleaning insured and bonded?
Yes — fully. Mayfair carries comprehensive business insurance, and every cleaner on our team is bonded and insured before they ever step inside a client's home. This protects you, your property, and our team. If you'd like to see proof of insurance before booking, we're happy to provide it.
Are your cleaners background-checked?
Yes. Every member of our team goes through a thorough background check and reference verification before being hired. We also train new cleaners alongside experienced team members before they handle solo jobs. We treat the people we send into your home with the same scrutiny we'd want any company sending people into ours.
Are you a franchise or a locally owned business?
Mayfair is 100% locally owned and family-operated. We're not a franchise, and we're not part of a national chain. We live in this community, our families are here, and the people answering your calls and emails are the same people who built the company. That's a deliberate choice — it's what lets us deliver consistent service and respond quickly when you reach out.
How quickly do you respond to inquiries?
Fast. Most inquiries get a response the same day, often within an hour during business hours. We built Mayfair specifically to fix the communication problem that's common in the cleaning industry — clients who wait days for a reply, never get a quote back, or can't reach anyone when there's an issue. If you contact us and don't hear back promptly, something has gone wrong, and we want to know.
What areas do you serve?
Our primary service areas are Aurora, Newmarket, and King City. We also regularly serve Bradford, Markham, Richmond Hill, Keswick, Woodbridge, Kleinburg, and the surrounding York Region. If you're not sure whether we cover your address, call (289) 201-1873 or email us — we likely do.
How is Mayfair different from other cleaning companies in the area?
Three things consistently. First, we actually respond — quickly, professionally, every time. Second, every cleaner is fully vetted, insured, and bonded, which isn't standard across the industry. Third, our standard for "clean" is genuinely higher than "tidy." If something falls short of your expectations on a visit, we come back and make it right — without excuses or delays.
Can I request the same cleaner for every visit?
Yes, whenever possible. For recurring clients, we work hard to assign the same cleaner or small team each visit so they get to know your home, your preferences, and any specific things you'd like prioritized. Continuity makes a real difference in quality, and our clients consistently tell us it's one of the things they appreciate most.
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